TELEPHONY SOLUTIONS
Old methods or IP telephony?
Mini ATS or new technologies - which choice should be made?
Old methods or IP telephony?
Mini ATS or new technologies - which choice should be made?
Mini PBX is a network of company internal central telephone lines to which the landline is connected for incoming and outgoing calls.
This type of connection was invented in the 80s of the 20th century. Where companies need to connect their employees to an internal office central telephone network,
however, since it is not desired to assign a different city number to each subscriber, a serious demand for such an invention has arisen.
Among the important shortcomings of the mentioned technology, it can be noted that the functionality is not rich, there are few landline numbers that can be connected for incoming calls, and at the same time there are certain limitations for internal numbers in large institutions.
All the mentioned shortcomings inevitably necessitated the creation of new technological inventions.
Finally, after many years, IP telephony entered the existing "market".
Despite the massive adoption of IP telephony systems in business management in recent years, traditional telephony is still used by many organizations.
However, nowadays, when it comes to telephony solutions, there is usually a choice between two offers: Mini PBX and IP Telephony.
So what are the differences and which should business owners choose?
Mini ATS option in which cases is better?
If it is enough for you to coordinate employees within your existing office, the number of incoming calls is low and you do not think about opening new branches,
at the same time, if you do not need any additional special functionality, then Mini PBX is the perfect telephony solution for you.
Also, you should take into account that in this case the PBX is installed inside your office, and cabling to the PBX must be done for each employee's landline phone that will be provided with an internal phone.
Please note that with this solution it is possible to use up to 120 internal numbers and 6 city access numbers.
In addition to the above, you should know that virtually all Mini PBX systems do not have a management interface. Therefore, only physical intervention is required in the event of a malfunction.
It is easier and more convenient to install, regularly update than a traditional telephone system
When there is a high-quality internet service, the quality of connection, connection, conversation is at the highest level, uninterrupted and stable.
With more than 100 employees on the phone at the same time, the company will not lose potential customers by answering incoming calls
Missed calls, call duration and answering operator are recorded by the system. You can get all the information whenever you want by searching the database according to your desire
All calls are automatically recorded in the existing equipment database. It is possible to listen to audio recordings of calls with one click.
The staff of the department will take note of the request you have sent and arrange a meeting with you to clarify all points.
After meeting with you, the work to be done is prepared on the basis of the engineering project and sent to you for final approval. If you approve the submitted project, the work starts at the appointed time after the general agreement.
All the necessary equipment mentioned in the project is available. Equipment requiring software updates is tested by our experts and delivered to your designated address for installation.
At the final stage, after the installation work, the correctness of the call routing and the correct operation of all the functionality are tested again. After successful tests, the ordered service is considered delivered!
Baku city, Narimanov district, Ahmed Rajabli 1/10, AZ1075
